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Crystal Cutler

Theme Manager – Chronic Disease

Crystal Cutler

Theme Manager – Chronic Disease

BSc Hons

crystal.cutler@thekids.org.au

Crystal Cutler joined The Kids in 2025 as Theme Manager for Chronic Disease, bringing a wealth of experience in clinical leadership, research, and service delivery. A qualified Occupational Therapist, Crystal began her career researching self-management of chronic conditions, before transitioning to clinical practice, specialising in paediatric disability, assistive technology, and home modifications.

Crystal has held senior roles in the not-for-profit sector, leading large multidisciplinary allied health teams. Her leadership has spanned both operational and clinical management across general and specialised disability services, including occupational therapy, speech pathology, physiotherapy, psychology, home modifications, assistive technology, continence, and dietetics.

She has supported teams to deliver services and funding to those who need it most, from metropolitan to regional and remote areas. She is widely recognised for her inclusive leadership style and commitment to collaboration, consistently fostering environments where people come together to work collectively toward shared goals.

During the NDIS transition, Crystal and her team played a key role in overseeing state-wide contracts for assistive technology and home modifications. They administered funding and provided clinical advisory services for both WA NDIS and NDIS, supporting the shift from the Community Aids and Equipment Program (CAEP) to a federal model. Her team also provided clinical and funding advice to the Department of Housing, Equipment for Living, and Disability Equipment Grants, and managed accessible building projects.

Immediately prior to joining The Kids, Crystal led the Customer Experience division at a large not-for-profit therapy provider, overseeing customer experience and administration services across 15 office locations. She has also chaired several consumer reference groups and small charities, reflecting her ongoing commitment to community engagement.

Education and Qualifications

  • Bachelor of Science – Occupational Therapy – Hons 1st Class – Curtin University
  • Diploma of Leadership and Management – WA Council of Social Service & Modal